To submit your warranty service request, follow the steps below:  

1. Go to www.2-10.com/homeowner and enter your email and password. If you are a first-time user, choose “Sign up now”.   

2. Select the Service Requests tab, then New Request.  When you have created your request, click Submit Request for processing.   

3. Once all requests are submitted go to Manage Requests to review the coverage details and view real-time status updates. 

If you cannot access the 2-10 homeowner portal or experience technical difficulties regarding your request, please contact the New Home Care Team by phone, 720.531.6754.  

If you experience an emergency warranty-related situation such as no hot water, total loss of electricity or complete lack of heating or cooling, please submit your requests in the 2-10 Portal and then reach out directly to the appropriate contractor located on your New Home Orientation packet.